Terms of Service

1. Agreement to Terms

Welcome to Playmedal. These Terms of Service ("Terms") govern your access to and use of our website, products, and services (collectively, the "Services").

These Terms constitute a legally binding agreement between you and Playmedal. Please read them carefully.

2. Eligibility

To use our Services, you must:

• Be at least 18 years of age
• Have the legal capacity to enter into a binding contract
• Not be prohibited from using the Services under applicable law
• Provide accurate and complete information when creating an account

If you are under 18, you may only use our Services with the involvement and supervision of a parent or legal guardian who agrees to be bound by these Terms.

3. User Accounts

3.1 Account Creation

To access certain features of our Services, you must create an account. When creating an account, you agree to:

• Provide accurate, current, and complete information
• Maintain and update your information as needed
• Keep your password secure and confidential
• Notify us immediately of any unauthorized access
• Be responsible for all activities under your account

3.2 Account Security

You are solely responsible for maintaining the confidentiality of your account credentials. We are not liable for any loss or damage arising from your failure to protect your account information.

3.3 Account Termination

We reserve the right to suspend or terminate your account at any time for violations of these Terms or for any other reason at our sole discretion.

4. Purchases and Payment

4.1 Product Information

We strive to provide accurate product descriptions, pricing, and availability information. However, we do not warrant that product descriptions, pricing, or other content is accurate, complete, reliable, current, or error-free.

4.2 Pricing

• All prices are in U.S. Dollars unless otherwise stated
• Prices are subject to change without notice
• We reserve the right to correct pricing errors
• Taxes and shipping costs are calculated at checkout

4.3 Payment

By placing an order, you represent and warrant that:

• You have the legal right to use the payment method provided
• The payment information you provide is accurate
• You will pay all charges incurred by you or on your behalf

4.4 Order Acceptance

Your receipt of an order confirmation does not constitute our acceptance of your order. We reserve the right to refuse or cancel any order for any reason, including:

• Product unavailability
• Pricing errors
• Suspected fraud or unauthorized transactions
• Violations of these Terms

5. Shipping and Returns

5.1 Shipping

• Shipping times are estimates and not guaranteed
• Risk of loss passes to you upon delivery to the carrier
• We are not responsible for delays caused by shipping carriers
• International orders may be subject to customs fees and import duties

5.2 Returns and Refunds

We accept returns within 30 days of purchase under the following conditions:

• Items must be in new, unused condition
• Original packaging and tags must be intact
• Proof of purchase is required
• Shipping costs are non-refundable unless the return is due to our error

5.3 Non-Returnable Items

Certain items are not eligible for return, including:

• Personalized or custom-made products
• Hygiene products that have been opened
• Sale or clearance items marked as final sale
• Gift cards

6. Intellectual Property Rights

6.1 Our Rights

All content on our Services, including text, graphics, logos, images, software, and other materials (the "Content") is owned by or licensed to Playmedal and is protected by copyright, trademark, and other intellectual property laws.

6.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use our Services for personal, non-commercial purposes. You may not:

• Copy, modify, or distribute any Content without our written permission
• Use our trademarks, logos, or brand names without authorization
• Create derivative works based on our Content
• Use automated tools to access or scrape our Services
• Reverse engineer or decompile any software

7. User-Generated Content

7.1 Your Content

You may submit reviews, comments, photos, and other content ("User Content") to our Services. By submitting User Content, you:

• Represent that you own or have the right to use the content
• Grant us a worldwide, perpetual, irrevocable license to use, display, and distribute your content
• Waive any moral rights you may have in the content
• Agree that we are not obligated to use or display your content

7.2 Content Standards

User Content must not:

• Contain false, misleading, or deceptive information
• Infringe on intellectual property rights
• Contain hate speech, harassment, or threats
• Include spam or promotional content
• Contain viruses or malicious code
• Violate any applicable laws or regulations

7.3 Content Moderation

We reserve the right to review, edit, or remove any User Content at our sole discretion without notice.

8. Prohibited Activities

You agree not to:

• Use our Services for any illegal purpose
• Impersonate any person or entity
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt our Services
• Use bots, spiders, or automated scripts
• Collect user information without consent
• Engage in fraudulent activities
• Post spam or unsolicited advertisements
• Upload viruses or malicious code
• Circumvent security measures

9. Disclaimer of Warranties

TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING:

• Warranties of merchantability and fitness for a particular purpose
• Warranties that the Services will be uninterrupted or error-free
• Warranties regarding the accuracy or reliability of content
• Warranties that defects will be corrected

We do not guarantee that our Services will meet your requirements or that any errors will be corrected.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, PLAYMEDAL AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR:

• Any indirect, incidental, special, consequential, or punitive damages
• Loss of profits, revenue, data, or use
• Business interruption or loss of goodwill
• Damages arising from your use or inability to use our Services

IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

Some jurisdictions do not allow the exclusion of certain warranties or limitation of liability, so these limitations may not apply to you.

11. Indemnification

You agree to indemnify, defend, and hold harmless Playmedal, its affiliates, and their respective officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including attorneys' fees) arising from:

• Your use of our Services
• Your violation of these Terms
• Your violation of any third-party rights
• Any User Content you submit
• Your violation of applicable laws or regulations

12. Termination

12.1 By You

You may terminate your account at any time by contacting us or using the account deletion feature in your account settings.

12.2 By Us

We may suspend or terminate your access to our Services immediately, without notice, for:

• Violation of these Terms
• Fraudulent, abusive, or illegal activity
• Extended periods of inactivity
• Any other reason at our sole discretion

12.3 Effect of Termination

Upon termination:

• Your right to use the Services will immediately cease
• We may delete your account and data
• Outstanding payment obligations remain in effect
• Provisions that should survive termination will continue to apply

13. Governing Law and Dispute Resolution

13.1 Governing Law

These Terms are governed by the laws of the State of [Your State], United States, without regard to its conflict of law provisions.

13.2 Dispute Resolution

Any disputes arising from these Terms or your use of our Services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

13.3 Class Action Waiver

You agree that any arbitration or legal proceeding shall be conducted on an individual basis and not as a class action, consolidated action, or representative action.

13.4 Exceptions

Either party may seek injunctive relief in court to prevent irreparable harm or to protect intellectual property rights.

14. Miscellaneous Provisions

14.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Playmedal regarding your use of our Services.

14.2 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

14.3 Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

14.4 Assignment

You may not assign or transfer these Terms without our written consent. We may assign these Terms without restriction.

14.5 Force Majeure

We shall not be liable for any failure to perform due to circumstances beyond our reasonable control, including natural disasters, war, terrorism, strikes, or internet service provider failures.

15. Changes to These Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website.

We will notify you of material changes by:

• Updating the "Last Updated" date at the top of this page
• Sending an email notification to your registered email address
• Displaying a prominent notice on our website

Your continued use of our Services after changes are posted constitutes your acceptance of the modified Terms.

16. Contact Information

If you have any questions about these Terms of Service, please contact us: